Match equipment to customer demand
Solutions for Industrial Equipment Rental
Industrial equipment comes in all shapes and sizes
Rental companies dealing with industrial equipment with face a wide variety of customer requirements from rentals of a few hours to long-term contracts where equipment may be out on rent for several years before being returned. Technical specifications will vary according to the customer’s latest project and can be driven by engineers looking for the latest and most effective equipment. These customers will go to whomever they need to find the specific units they need. Knowing exactly what you have in your rental fleet, the service status, and where the equipment is located is a critical factor in maximizing your rental revenue.
Servicing equipment on long-term contracts can be challenging with a need to perform repairs in the field as well as ongoing service. Meter readings may be infrequent or non-existent until the unit is returned. Having access to predictive usage allows maintenance managers to predict when equipment out on rent will need the next regular service. Harsh conditions and variable usage patterns make this difficult to manage well but it is a critical requirement to maximize the effective lifespan of rental units. For some equipment, regulatory requirements for inspections and re-certifications add another dimension to planning service activities.
Industrial equipment covers a wide variety of requirements as evidenced by Wikipedia’s listing of 17 subcategories and 59 category pages. Equipment rental companies specializing in this area may find themselves dealing with concrete mixers, industrial fans, machine tools, and material handling equipment. The wide variety raises interesting challenges for managing the mix of a rental fleet and handling the related service requirements. Customers operate in industries from food processoring to manufacturing to mining.
As with oilfield equipment, industrial equipment often finds itself operating in remote locations and difficult conditions. Heavy duty equipment may be out in the field for months at a time while tools may be used for only a few hours.
Servicing equipment is a challenge but a necessary one to extend the life and availability of the equipment. The service system needs to be flexible enough to handle tool repair and complex scheduled maintenace requirements for large mining machinery.
Frequently Asked Questions
Where is my equipment and is it available to rent?
For longer-term projects with variable usage, the second usage feature allows you to record only those days the equipment was actually used by your customer during the invoicing period, to charge full rates for those dates and an optional rate for stand-by days. This periodic usage table can be populated from an electronic file, such as a spreadsheet, or from an integrated mobile device.
How can I quickly find the right equipment that meets my client’s requirement?
How do I manage my service group?
Open Door Technology’s predictive maintenance software module will make this process much more manageable.
Service work templates allow you to set up maintenance tasks unique by equipment group and triggered manually, by elapsed time, by usage, and by anniversary dates. For example, a piece of equipment could be inspected every time it is returned from being on rent. Other equipment may need to be re-certified annually by a regulatory agency. You can schedule service work in the shop and out in the field. Another handy feature is the ability to schedule work based on the estimated usage in the field.