Simplify your field tickets in Business Central

You can finally simplify your service process from field ticketing, to invoicing, to financial reporting. If your service job details are falling through the cracks and costing you money, you need a more dependable solution to record job information in the field.

ODT Field Ticket 365 for Microsoft Dynamics 365 Business Central Essentials and Premium might be what you’re looking for.


Document the details of each field job and push the data directly to Invoicing and Payroll

ODT Field Ticket 365 for Microsoft Dynamics 365 Business Central allows you and your employees in the field to accurately capture and submit job details for internal approval. You can efficiently record services completed, who performed the service, equipment used, and other details of the job. You’re also able to configure for use with Items and Resources/Services with specific rates per customer, customer group, and campaign for each job. Once approved, the field ticket posting automatically generates the Job Journal and posts the journal lines to the Job to create Job Planning Lines and Job Ledger Entries. A detailed sales invoice can then be generated and printed for the customer. You also have the option to append the Field Ticket Lines to a Rental Contract to combine rental and field charges for the customer. Additional Job Costs can easily be recorded via Time Sheets, Purchase Invoices, and Journal. Entries can also be tagged as Billable or Non-Billable.

Availability and compatibility

ODT Field Ticket 365 is fully integrated and linked to the Job Costing module in Microsoft Dynamics 365 Business Central. The app is browser based and works on a desktop, tablet, and phone. ODT Field Ticket 365 is available on Microsoft’s AppSource and supports the Essentials and Premium editions of Dynamics 365 Business Central.

Key Product Features


Default Field Ticket information with values from the Job Card

Set up special pricing per contract or task

Consolidate all labor and material costs

Pull customer master data from the Job Card


Easily generate one invoice from multiple field tickets

Print or email a field ticket in detailed or summarized view


Create profitability reports and run Work In Progress reports

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Get in Touch

If you have questions about entry level or mid-market accounting and ERP systems, please give us a call or send us an email.  Even if we don’t have a specific solution for you, we would be happy to steer you in the right direction.